Product Support Engineer

 

What if your technical expertise could support customers in more than 100 locations worldwide?
At Everllence, we're redefining aftermarket services. As industries transition towards a more sustainable future, customers need more than high-quality equipment they need a trusted partner that keeps their operations running safely, eik heb fficiently and reliably. That's where PrimeServ OMNICARE comes in.

As our Product Support Engineer, you'll become the technical connection between our global service network, leading OEM partners and new product innovations. From our headquarters in Capelle aan den IJssel, you'll support colleagues across the world and help shape the future of our international service portfolio. If you're passionate about technology, enjoy working in an international environment and want to make a real impact, we'd love to meet you.


Your impact:
This is more than a technical support role. You'll help ensure that service engineers around the world have the knowledge, training and technical expertise they need to support our customers successfully. You'll influence how new products are introduced into our global organization, strengthen partnerships with OEMs and contribute directly to the continued growth of OMNICARE. Every day you'll connect people, technology and knowledge across continents.


What you'll be doing:
In this role, you'll:

  • Become the technical expert for your assigned product portfolio.
  • Support Everllence service engineers and workshops worldwide with technical advice and product expertise.
  • Build strong relationships with our global service organizations and ensure they remain informed about the latest technical developments.
  • Act as the primary technical contact for OEMs and strategic technology partners.
  • Help ensure our global service network has the right competencies, certifications and training to support customers successfully.
  • Support Business Development by evaluating new products, technologies and partnership opportunities.
  • Develop technical concepts, documentation, presentations and training programms.
  • Deliver webinars and technical training sessions for our international colleagues.
  • Play an active role in introducing new products to the global market as part of multidisciplinary project teams.


A truly international role:
No two weeks are the same. One week you may be helping a service engineer solve a complex technical issue in Singapore. The next, you're working with colleagues in Germany to prepare a global product launch or delivering technical training to teams across Europe and the Americas. You'll work with experts from different disciplines, cultures and backgrounds all connected by the same ambition: delivering the best possible service to our customers.

What you'll bring:
You enjoy solving technical challenges and working with people from around the world. You're curious, proactive and comfortable taking ownership.

Ideally, you'll have:

  • A Master's degree in Engineering or an equivalent technical background.
  • At least five years of experience within an international service or aftersales environment.
  • Strong technical knowledge of equipment used in the marine, energy or power generation industries.
  • Experience supporting new products or technical services throughout their lifecycle.
  • Excellent communication skills and the ability to collaborate across cultures.
  • A customer-focused mindset.
  • Willingness to travel internationally (approximately 10%).


Why Everllence?
At Everllence, you'll be part of a company with more than 250 years of engineering excellence that continues to innovate for the future. PrimeServ OMNICARE is one of the fastest-growing business units within our global organization. That means you'll combine the opportunities of a growing business with the stability, expertise and international reach of a global technology leader. Here, you'll have the freedom to take ownership, contribute ideas and grow your career internationally.


What we offer:
We believe great people deserve great opportunities.

That's why we offer:

  • A challenging role within a global, dynamic and internationally oriented company.
  • Competitive gross monthly starting salary: € 5.300 (minimum of the salary scale).
  • 27 vacation days + 4 ADV days, plus 1 extra day off on your birthday.
  • 8.33% holiday allowance and an extra December bonus (13th month).
  • Pension scheme with 2/3 employer contribution and 1/3 employee contribution.
  • Collective health insurance via Zilveren Kruis (discount on your health insurance).
  • Additional insurances: WGA Hiaat, WIA Excedent, WIA Bodem and PAWW.
  • Strong focus on personal development, training and career growth.
  • An exciting position within a global, dynamic company where every good initiative gets full attention.
  • You work in a healthy and strongly internationally oriented organization.
  • We invest a lot in the development of our employees in the desired direction.


About PrimeServ OMNICARE:
PrimeServ OMNICARE is Everllence's global competence centre for third-party aftermarket solutions. We support customers with high-quality service solutions for equipment beyond the Everllence portfolio, helping them improve reliability, extend asset lifetime and optimize performance. Our ambition is clear: to become the preferred one-stop service partner for our customers worldwide.


About Everllence:
Everllence enables customers to realize sustainable projects that support the transition towards a carbon-neutral future. With approximately 14,000 employees across 120+ locations worldwide, we develop advanced engineering solutions for the marine, energy and industrial sectors helping customers improve efficiency, reliability and sustainability every day.

Our location:
You'll work from our modern office in Capelle aan den IJssel, close to Rotterdam. Our office is easily accessible by car via the A16 and by public transport, with Metro station Kralingse Zoom nearby. Free on-site parking is available.


Diversity drives innovation:
At Everllence, we believe different perspectives lead to better ideas. We're committed to creating an inclusive workplace where everyone feels respected, supported and empowered to succeed.


Ready to make an impact?
If you're excited by international collaboration, engineering excellence and helping shape the future of global aftermarket services, we'd love to hear from you.


Apply today and become part of PrimeServ OMNICARE:
For questions about this vacancy, please contact our HR Department:
Apply now
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Working at Everllence Benelux

Working at Everllence Benelux means working for an international and professional company with great focus on the development of its employees. We nurture talents in dynamic teams with tailored training, mentoring and individual career opportunities.

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